Tuesday 23 October 2007

A sneak peak at Google's Programmable Search Engine?

Stephen Arnold just presented at the ICIC 2007 conference and discussed where he thinks Google are going based on an analysis of recent patent filings. One of the points he highlighted was the imminent implementation of the 'Programmable Search Engine' and where this might lead. You can read his analysis in this Bear Stern report. What is interesting is that currently if you go to the US Google server, this link will force you there, and search on 'back pain' or 'skin cancer' your search will return the option to further refine your search. I think what we are seeing is faceted search being implemented. Is this a glimpse of what is to come?

I suggest you check this out soon as Stephen indicated that Google tend to take these things down after he has highlighted them.

Monday 22 October 2007

Can Enterprise2.0 beat the wiki 90:9:1 rule?

Two weeks ago I gave a presentation, ‘What is Enterprise2.0?’ at our mother site in the US. At the start I wanted to get a feel for my audience, about 80 people, so I asked a few quick questions around who was using what Web2.0 tools. When I asked the room how many had used Wikipedia ~90% said yes. When asked how many had made an edit this dropped to ~10%. This fits with the usage stats from public wiki’s i.e. 90:9:1 rule (90% read, 9% make occasional edits, 1% make regular edits). When the same question was asked about our corporate wiki ~50% of those present had used it but about ~50% of those had edited it. Two key messages here:
  1. We need to raise the profile of our corporate wiki but also what it is for and how to use it.
  2. Wiki’s inside the firewall can significantly beat the 90:9:1 rule.
This second point is very interesting and illustrates that there are advantages to be had around adoption and usage of Web2.0 tools within the corporation. All too often we focus on the negatives i.e. meet Charlotte. We should recognise that within the corporation we have a natural community; we all have the same goal and a common purpose. This is a big advantage when implementing Web2.0 tools as one of the biggest challenges is creating the community.

PS A great use case example of wiki implementation can be seen here.

Friday 19 October 2007